Full speed ahead

Packages are available with download speeds ranging from 50MB to over 1GB, literally blowing old, slow and unreliable Fibre To The Node (FTTN) services out of the water!

How fast is FTTP?

OK, so how do I get it?

Many Telcos are offering free upgrade installations in a desperate bid to secure your account and $$$.

Once you have chosen your RSP (e.g. Telstra, Optus, Aussie Broadband etc.)
and settled on the plan that is suitable for your requirements, your provider will arrange for an NBN team to install the new fibre line and equipment.

The NBN technician will undertake the necessary installation and you will be online with High-Speed internet at your fingertips.

Telco Installation overview

Your new FTTP service will be installed as close as possible to the existing Lead in Conduit, containing your old copper line FTTN service.
In most homes, the old copper line would have been extended to a suitable location in the home, where the modem is connected and the Wi-Fi Service emanates from this spot.

Great potential… in the wrong spot

Unfortunately, the Tech will not be extending the service to the optimum area of the home, but will mount the NTD unit on the inside wall, closest to the end of the Lead in Conduit. This is usually at one end of the home like in the garage or a front bedroom with the router or modem plugged directly into this device. Not the most ideal solution to get the most out of your new service…

Now you have the problem of trying to achieve a good strong Wi-Fi signal at the other end of the home!

Central Coast Pre FTTP Upgrade Scopes

Our fully qualified expert technicians will investigate and provide you with at least one option to restore and optimise your Wi-Fi connectivity.

A scope of possible cable pathways will allow a course of action to be planned and implemented before or after the upgrade to FTTP. By choosing our service, you can be confident of a seamless upgrade, allowing you to fully enjoy the newer faster FTTP.

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Repairs to NBN™ Fibre Cables

A Network Termination Device (NTD) is used to deliver the connection to the router in your home or business. A faulty connection can be the result of partially damaged fibre cable – which could happen from accidentally knocking the unit while vacuuming, or a curious/hungry pet chewing on the cable.

Our technicians investigate the problem and discuss repair options with you to ensure you can be up and running as quickly as possible.

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Relocation of NBN NTD units and upgrading of battery back-up power supplies

Firstly, Why move the box?

Well, unfortunately, what is commonly referred to as the “NBN box”  – the large and cumbersome NTD Unit – is frequently installed in an unsuitable room or cupboard of the customer’s home, and as such, we are often requested to relocate the NTD unit to a more favourable/accessible spot.

Not everybody wants to sleep with one of these in their bedroom…

Internet Repairs will relocate the NTD unit to a suitable location. Following the safe relocation procedure, we then re-deploy the NBN FTTP service and test to ensure all is working properly.

Power Supply Unit vs Micro Power Supply

Power Supply Unit

Sometimes the NTD box is coupled with a large Power Supply Unit, which poses its own problems when the battery must be replaced by the end user.

Micro Power Supply

We can replace this unit with a small Micro Power Supply, which is inserted into the NTD unit. For you, this means one less box hanging off your wall and you’ll never need to replace a battery.

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