Repairs to NBN™ Fibre Cables

A Network Termination Device (NTD) is used to deliver the connection to the router in your home or business. A faulty connection can be the result of partially damaged fibre cable – which could happen from accidentally knocking the unit while vacuuming, or a curious/hungry pet chewing on the cable.

Our technicians investigate the problem and discuss repair options with you to ensure you can be up and running as quickly as possible.

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Relocation of NBN NTD units and upgrading of battery back-up power supplies

Firstly, Why move the box?

Well, unfortunately, what is commonly referred to as the “NBN box”  – the large and cumbersome NTD Unit – is frequently installed in an unsuitable room or cupboard of the customer’s home, and as such, we are often requested to relocate the NTD unit to a more favourable/accessible spot.

Not everybody wants to sleep with one of these in their bedroom…

Internet Repairs will relocate the NTD unit to a suitable location. Following the safe relocation procedure, we then re-deploy the NBN FTTP service and test to ensure all is working properly.

Power Supply Unit vs Micro Power Supply

Power Supply Unit

Sometimes the NTD box is coupled with a large Power Supply Unit, which poses its own problems when the battery must be replaced by the end user.

Micro Power Supply

We can replace this unit with a small Micro Power Supply, which is inserted into the NTD unit. For you, this means one less box hanging off your wall and you’ll never need to replace a battery.

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Connectivity Solutions

WiFi Access Points

WiFi Access Points are a great way to spread the Data throughout the home or workplace.

Access Points, usually in dome form, are mounted in ceilings and connected using a data cable to the Internet source, usually a Modem or Network switch.

WiFi Access Points installed by Internet Repairs are powered by PoE technology, which means NO additional GPO sockets are required near the WiFi device.

Outdoor units will fill your Pool and BBQ area with Strong and Fast WiFi service.

WiFi Access Points can be a more cost effective solution for the home as opposed to setting up individual data cables to each room or work station.

WiFi Bridge Solutions

We often provide great WiFi solutions for Granny Flats, and other additional buildings on our clients’ premises with the deployment of WiFi Bridge set ups.

As opposed to general WiFi access points, which radiate a 360-degree spread of data. WiFi bridge units are configured to target a much smaller area with a higher concentration of data. Two-Directional devices are mounted on the two separate buildings to facilitate simultaneous sending and receiving of data with minimal data loss.

The two WiFi transmitters are set up to directly face each other over the required distance and like the beams of light from a torch we calibrate them to literally shine at each other with a tight beam of data.

In general, WiFi Bridge solutions are a more affordable solution over 50 metres, compared to trenched outdoor rated data cable.

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